All Systems Operational

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Welcome to NCSEAA DIT Status Page! This page provides up-to-date information about the availability of NCSEAA technology systems and services. Subscribe to get real-time updates via email.

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Contact the IT Help Desk | email ithelp@ncseaa.edu | phone 919-248-4631

Internet Services Operational
Primary Internet Services Operational
Secondary Internet Services Operational
Wireless Network Operational
Primary VPN Access Operational
Secondary VPN Access Operational
Core Services Operational
Email Services Operational
Content Manager Operational
Galahad Application Operational
Intranet Operational
File Server and shared folders Operational
Printers/Scanners Operational
IT Service Desk Ticketing System Operational
OCR Scanning Website Operational
File Transfer Portal Operational
PowerFAIDS Operational
MyPortal Operational
GoTo Connect Telephone Service Operational
SAS Application Operational
Building Operations Operational
Office 365 Services Operational
Microsoft Outlook Operational
Microsoft Teams Operational
Microsoft OneDrive Operational
Microsoft Sharepoint Operational
Office 365 Online Operational
Multi-Factor Authentication (MFA) Operational
3rd Party Cloud Applications Operational
Smartsheet Operational
Logikcull eDiscovery Solution Operational
Antivirus Services Operational
DNS Protection Services Operational
Vulnerability Management Services Operational
Atlassian Jira Operational
Atlassian Confluence Operational
InformaCast Emergency Notification System Operational
GoToWebinar Conferencing Operational
DocuSign Operational
Agency Websites Operational
SEAA Main Website Operational
SEAA School Portal Operational
Test Scores Portal Operational
Education Savings Account (ESA) Portal Operational
Collection Agency Inquiry Portal Operational
File Repository Operational
Borrower Portal (My Statement) Operational
SARANC Main Website Operational
SARANC School Portal Operational
SARANC Admin Website Operational
Principal Fellows Program (PFP) Loan Portal Operational
Program Participation Agreement (PPA) Portal Operational
Internal Admin Websites Operational
MyPortal Test Operational
Outside Vendor Portal Admin Site Operational
Outside Vendor Portal Operational
K12 Provider Portal Operational
NCSEAA Provider Search Portal Operational
FAFSA Outreach Portal Operational
Mail Room Printer Queue Operational
Content Manager (CM) Reference Website Operational
SEAA Loan Lookup Operational
CFI Loan Lookup Website Operational
Tableau Website Operational
TIM Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Intranet Web Site Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 10:39 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 09:09 EDT
Scheduled - The server hosting the Intranet website will be restarted for unscheduled maintenance activities. During this time the Intranet website will be unavailable.

Please reach out to ithelp@ncseaa.edu if you have any questions or issues.

Thank you,

IT Helpdesk
Jun 25, 09:08 EDT
Jun 24, 2025
SEAA Firewall Maintenance
Completed - The scheduled maintenance has been completed.
Jun 24, 21:49 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 24, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 20:00 EDT
Scheduled - The Department of Information Technology will perform system maintenance activities on Tuesday, June 24 from 7:00 PM to 9:00 PM on the SEAA firewalls. During this timeframe VPN Primary will not be available.

This maintenance event involves enhancing VPN Primary security.

If you have questions or experience any issues, please contact the IT Help Desk.

Thank you,
IT Help Desk
Jun 20, 09:08 EDT
File Transfer Portal Maintenance
Completed - The scheduled maintenance has been completed.
Jun 24, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:30 EDT
Scheduled - System maintenance is scheduled Tuesday, June 24th from 5:30PM - 6:30PM for the GoAnywhere application, also known as the SEAA File Transfer Portal.

During this time, the GoAnywhere application, used by many of you to securely transfer files to/from external entities, will be unavailable for use.

Contact the IT Help Desk by email ithelp@ncseaa.edu if you have any questions about this scheduled maintenance event.
Jun 23, 14:20 EDT
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Content Navigator Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 21:00 EDT
Scheduled - DIT will perform maintenance on the Content Navigator website on Wednesday, June 17, from 9:00PM - 10:00PM. This maintenance involves updating the certificate that enables encrypted connections between the web server and your internet browser (Edge, Chrome, Firefox, etc.). The current certificate used by these portals will expire in the coming weeks and need to be replaced.

During this time, the Content Navigator website will be temporarily unavailable.

Contact the IT Help Desk if you have any questions about this scheduled maintenance event.

Thank you,
IT Help Desk
Jun 16, 18:46 EDT
SARANC School Portal Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 19:00 EDT
Scheduled - DIT will perform maintenance on Tuesday, June 17, from 7:00PM to 8:00PM. This maintenance involves moving the SARANC School Portal to a different web platform.

During this time, the portal will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to improve this site.

Contact the IT Help Desk if you have any questions about this scheduled maintenance event.

Thank you,
IT Help Desk
Jun 16, 18:33 EDT
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