Update - Update: The recommended PaperCut software upgrade was installed on Friday; however, the update did not resolve the issue. We continue to work closely with PaperCut to investigate the underlying cause and identify a resolution. We will provide additional updates as more information becomes available.
Thank you,
IT Help Desk
Nov 09, 2026 - 16:50 EST
Thank you,
IT Help Desk
Nov 09, 2026 - 16:50 EST
Identified - The issue has been traced to a known defect in the latest PaperCut version. Our vendor has advised upgrading to the newest release to resolve the issue. The upgrade is currently under review and will be scheduled for deployment as soon as possible.
Nov 06, 2026 - 09:24 EST
Nov 06, 2026 - 09:24 EST
Investigating - DIT is investigating an issue affecting the overnight hold of items in the print queue. Currently, jobs submitted and held overnight are being removed from the print queue. Same-day printing operations are unaffected.
As a workaround, please release print jobs the same day they are submitted.
If you have any questions, please reach out to the IT Helpdesk at ithelp@ncseaa.edu.
Thank you,
Helpdesk
Nov 05, 2026 - 12:19 EST
As a workaround, please release print jobs the same day they are submitted.
If you have any questions, please reach out to the IT Helpdesk at ithelp@ncseaa.edu.
Thank you,
Helpdesk
Nov 05, 2026 - 12:19 EST
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Welcome to NCSEAA DIT Status Page! This page provides up-to-date information about the availability of NCSEAA technology systems and services. Subscribe to get real-time updates via email.
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Internet Services
Operational
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Primary VPN Access
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Degraded Performance
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Maintenance
Scheduled Maintenance
Scheduled System Maintenance Nov 14, 2026 05:00-14:00 EST
The Department of Information Technology (DIT) will perform system maintenance activities on Saturday, November 14, from 5:00AM - 1:00PM that will impact production systems and services (review complete list of affected components and services below).
During this time, important operating system and application patches will be deployed to all servers to resolve known vulnerabilities, install bug fixes, and improve application and system performance.
Contact the IT Help Desk by email ithelp@ncseaa.edu if you have any questions about this scheduled maintenance event.
Thank you,
IT Help Desk
Posted on Nov 09, 2026 - 09:54 EST
During this time, important operating system and application patches will be deployed to all servers to resolve known vulnerabilities, install bug fixes, and improve application and system performance.
Contact the IT Help Desk by email ithelp@ncseaa.edu if you have any questions about this scheduled maintenance event.
Thank you,
IT Help Desk
Posted on Nov 09, 2026 - 09:54 EST