NCSEAA DIT Status Page Status

All Systems Operational

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Welcome to NCSEAA DIT Status Page! This page provides up-to-date information about the availability of NCSEAA technology systems and services. Subscribe to get real-time updates via email.

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Contact the IT Service Desk | email support@ncseaa.edu | phone 919-248-4631

Internet Services Operational

Primary Internet Services Operational

Secondary Internet Services Operational

Wireless Network Operational

Primary VPN Access Operational

Secondary VPN Access Operational

Core Services Operational

Email Services Operational

Content Manager Operational

Galahad Application Operational

Intranet Operational

File Server and shared folders Operational

Printers/Scanners Operational

IT Service Desk Ticketing System Operational

OCR Scanning Website Operational

File Transfer Portal Operational

PowerFAIDS Operational

MyPortal Operational

GoTo Connect Telephone Service Operational

SAS Application Operational

Office 365 Services Operational

Microsoft Outlook Operational

Microsoft Teams Operational

Microsoft OneDrive Operational

Microsoft Sharepoint Operational

Office 365 Online Operational

Multi-Factor Authentication (MFA) Operational

3rd Party Cloud Applications Operational

Smartsheet Operational

Logikcull eDiscovery Solution Operational

Antivirus Services Operational

DNS Protection Services Operational

Vulnerability Management Services Operational

Atlassian Jira Operational

Atlassian Confluence Operational

InformaCast Emergency Notification System Operational

GoToWebinar Conferencing Operational

DocuSign Operational

Agency Websites Operational

SEAA Main Website Operational

SEAA School Portal Operational

Test Scores Portal Operational

Education Savings Account (ESA) Portal Operational

Collection Agency Inquiry Portal Operational

File Repository Operational

SARANC Main Website Operational

SARANC School Portal Operational

SARANC Admin Website Operational

Principal Fellows Program (PFP) Loan Portal Operational

Program Participation Agreement (PPA) Portal Operational

Internal Admin Websites Operational

MyPortal Test Operational

Outside Vendor Portal Admin Site Operational

Outside Vendor Portal Operational

K12 Provider Portal Operational

NCSEAA Provider Search Portal Operational

FAFSA Outreach Portal Operational

Mail Room Printer Queue Operational

Content Manager (CM) Reference Website Operational

SEAA Loan Lookup Operational

CFI Loan Lookup Website Operational

Tableau Website Operational

TIM Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

MyPortal Website Maintenance Nov 23, 2024 07:30-17:00 EST

MyPortal website maintenance is scheduled 7:30AM - 5:00PM on Saturday, November 23, 2024, while we transition to newer infrastructure. During this time, the MyPortal UAT and production websites will be unavailable for use.

Contact the IT Service Desk by email support@ncseaa.edu or call 919-248-4631 if you have any questions about this scheduled maintenance event.

Thank you,
IT Service Desk
Posted on Nov 19, 2024 - 10:40 EST

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

Galahad Systems and Web Services

Completed - The scheduled maintenance has been completed.
Nov 16, 12:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 06:00 EST

Scheduled - DIT will perform system maintenance activities on Saturday, November 16, from 6:00AM - 12:00PM on the Production and Test environments of the Galahad system and hosted web services. This maintenance event is a full system save of data that provides us the ability to restore this system and data in the event of a system failure. During this time, the Galahad system and several web portals will be unavailable (review complete list of affected components and services below). Our temporary web servers will be in place during this time to display an ‘Unavailable’ message to users.

Contact the IT Service Desk by email support@ncseaa.edu or call 919-248-4631 if you have any questions about this scheduled maintenance event.

Thank you,
IT Service Desk
Nov 12, 07:45 EST

SEAA Wireless Network Maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 06:00 EST

Scheduled - Maintenance is scheduled for Saturday, November 16, from 6:00 AM to 7:00 AM on the SEAA wireless network. This maintenance event will consist of updating firmware to resolve known bugs, install performance enhancements, and patch security vulnerabilities. During this scheduled maintenance timeframe, the SEAA wireless network will be intermittently unavailable.

If you have questions or experience any issues, please contact the IT Service Desk at extension 4631 or send an email to support@ncseaa.edu to open a support request for assistance.

Thank you,
The Department of Information Technology
Nov 13, 09:57 EST

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

Content Navigator System Maintenance

Completed - The scheduled maintenance has been completed.
Nov 9, 12:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 09:00 EST

Scheduled - Content Navigator system maintenance is scheduled 9:00AM - 12:00PM on Saturday, November 9, 2024, to install important application patches that will resolve known vulnerabilities, bug fixes, and improve application and system performance. During this time, Content Navigator will be unavailable for use.

Contact the IT Service Desk by email support@ncseaa.edu or call 919-248-4631 if you have any questions about this scheduled maintenance event.

Thank you,
IT Service Desk
Nov 5, 11:24 EST

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.